TERMS AND CONDITIONS
This statement is our subscription terms and conditions for SportLocker. Please read it carefully before subscribing. If for any reason, you do not agree with these terms and conditions please do not subscribe to our website. In using our website, please note that you are agreeing to abide by our website terms of use.
For further information, or any questions regarding this statement should be directed to FAO: support@sportlocker.com
OFFER AND CANCELLATION
This service is billed automatically and can be cancelled at any time via the Membership Page.
WHO ARE WE AND WHO IS MY CONTRACT WITH?
Your contract for SportLocker is held with S&MI LTD
SUBSCRIBING AND CONTRACT FORMED
1) Visiting sportlocker.com/subscription
2) Emailing us: support@sportlocker.com
When you confirm your subscription (online, by email, phone or post) in each case you are acknowledging your agreement to these terms and conditions which enters you into a legal binding contract resulting in your contract being formed.
If you are a paying subscriber real time access to SportLocker you are confirming your subscription once your payment has been processed and enters you into a legal binding contract resulting in your contract being formed.
You will receive confirmation of your subscription and/or payment via email within 1 days of agreeing to subscribe.
We reserve the right to not accept or process or fulfil the order, and a validation check will be carried out by us to check your identity and the bona fides of the order. If, for any reason, we are unable to process payment authorisation by your card issuer, or if we are unable to accept the order, we will notify you. If payment has already been processed, we will refund it to your payment card in full.
DELIVERY OF THE CONTENT
You agree that we are not responsible if you have given us the incorrect or incomplete email address for delivery. You also agree that we will not refund the cost of any distributed content(s) that are delivered to the incorrect address given.
We ask that you notify us immediately if you change your email address so we can update your subscription delivery details.
You may not sell or authorise for sale or authorise others to sell the content(s) delivered to you, in whole or in part. You acknowledge that as between us and you, all intellectual property rights in the website and/or any part of it, are owned exclusively by us throughout the world for the full period of copyright.
DELAYED DELIVERY/NON-DELIVERY
(i) Where payment has been refused via your card issuer and/or we are unable to process payment.
(ii) Where a delay or failure or failure to publish is due to unforeseen circumstances out of our control, or the control of our agents. This includes, but is not restricted to: postal strikes, labour disputes or malicious damage involving employees, strikes, legislative constraints, failure of transport infrastructure, failure of telecommunication links, utilities failure, fire, flood, government act, act of God.
CANCELLATIONS AND REFUNDS
PRICE GUIDELINES
Prices include delivery charge and VAT (where applicable). You will make a one-off payment on a monthly term within 7 (seven) days of formation of your contract. We reserve the right to increase or decrease our pricing at any time, and will occasionally run viewer offers and events promotions at a reduced price to attract new subscriptions (“Reduced Price Sales”).
The price which you agreed to for the 1-month subscription at that particular time is the price you are contracted at, and will not be increased or decreased for you during that 1-month period. You agree that you are not entitled to any refund of the subscription cost initially agreed in relation to Reduced Price Sales.
This subscription will automatically renew on a weekly or monthly basis, unless you notify us not less than 7 (seven) days in advance of the renewal date that you no longer wish to subscribe. We will also notify you at this time of any changes in price for the next subscription period.
If, for any reason, an error has occurred in terms of pricing you are offered for your order, we will notify you immediately. You will need to contact us to reconfirm the order, and if we are unable to contact you, it will be cancelled. If payment is taken incorrectly and processed twice, we will refund you the additional payment made.
AUTHORISATION OF PAYMENT
LIABILITY
We confirm that SportLocker shall match the description of the product you purchased and that we will deliver the content to you using reasonable care and skill and within a reasonable period of the creation of each video.
To the extent permitted by law, we exclude all other liability to you. Our exclusions of liability shall not apply to any damages arising from death or personal injury cause by our negligence or that of any of our employees or agents.
PERSONAL INFORMATION AND USE OF YOUR DATA
With your consent, we may send you emails about our content, products, or services that could be of interest to you. We use Mailchimp as our email marketing platform to communicate with our subscribers and advertisers. Mailchimp offers a double opt-in service and full visibility of any of your information used by this service and the option to unsubscribe at any time which will delete any of your personal data.
We will only hold your data for as long as is necessary for us to fulfil your subscription and always in line with our privacy policy. We offer withdrawal of consent and deletion of your data at any time upon your request.
You have the right to ask for a copy of the information that S&MI LTD hold about you.
If you want to unsubscribe, update your preferences, or request a copy of the information that we hold about you, you can do so in a number of ways:
Selecting the your choices by ticking the relevant boxes when you subscribe (online, by phone or at an event)
By email: support@sportlocker.com
SECURITY AND PROCESSING PAYMENT
If you pay using your credit card, debit card or PayPal account, your order is processed by Paypal. This is reputed to be one of the most secure online payment systems in the world. We would encourage you to read Paypal’s privacy statement to give you further information on how they use and keep your data safe.
We do not store credit card details, nor do we share customer payment details with third parties. Your bank or credit card statement will be processed under our company name, S&MI LTD
VARIATION AND REVIEW OF THESE TERMS
GOVERNING LAW
QUESTIONS AND CONTACTING
We obtain your details when you use our website, for example, when you access the latest content in our website, contact us about our products/services or if you subscribe to SportLocker and/or our weekly e-Newsletter. We also may collect your details upon meeting at an event, or within a phone call, where you consent to us doing so.
WHAT TYPE OF INFORMATION IS COLLECTED FROM YOU?
HOW IS YOUR INFORMATION USED?
Complete any subscription requests to SportLocker
Complete any advertising requests on SportLocker
Complete any press release requests on SportLocker
Send you relevant content updates that you have requested, and may be of interest to you
Send you relevant products/services that you have requested, and may be of interest to you
Invite you to an event that you have requested, and may be of interest to you
Seek your views/comments on the services that we provide
Request that you update your preferences
Notify you of changes to our services
Process a job application
Process a comment on our content
WHO HAS ACCESS TO YOUR INFORMATION AND CAN THIRD PARTIES ACCESS YOUR INFORMATION?
Where you have consented to us doing so, we may occasionally send e-Communications to you, or advertise third parties services via our own website, e-Communications or magazines however your details are not then shared.
Third party service providers working on our behalf: Occasionally, service providers, agents or subcontractors may be given your information for the purpose of completing tasks and providing our services to you on our behalf (for example, requesting that you update your preferences). When we use third party service providers, we will only disclose information that is relevant and vital to completing the requested task in order to deliver the agreed service. To ensure that your data is protected when working with third party service providers we have a contract in place that requires them to securely handle your data and doesn’t allow them to use your information for theirs or any other company or individual’s marketing purposes.
When you subscribe to SportLocker, providing you are requiring a paid subscription, your payment is processed by a secure payment provider. If you have any questions regarding our provider, PayPal, please contact us.
We may transfer your collected data to storage outside the European Economic Area (EEA). It may be processed outside the EEA to fulfil your order and deal with payment. By giving us your personal data, you agree to this arrangement. We will do what we reasonably can to keep your data secure.
Data is owned by S&MI LTD and kept securely. In the instance that S&MI LTD was to be sold in its entirety or by individual asset, merged with another company, was legally required to disclose or share your personal data to comply with any legal obligation or otherwise restructured we will take all necessary steps with the aim of ensuring your data is protected.
CONSENT AND UPDATING YOUR PREFERENCES
If for a secondary reason, for example marketing, with your permission, we may get in contact with you with offers/updates that we think could be relevant or of interest to you. You have the choice as to whether or not you want to receive these from us. If you do not want to receive direct e-Communications from us, then you can update your preferences at any time in the following ways:
Selecting the your choices by ticking the relevant boxes when you subscribe (online, by phone or at an event)
With your consent, we may send you emails about our content, products, or services that could be of interest to you. We use Mailchimp as our email marketing platform to communicate with our subscribers and advertisers. MailChimp offers a double opt-in service and full visibility of any of your information used by this service and the option to unsubscribe at any time, which will delete any of your personal data.
We will only hold your data for as long as is necessary for us to fulfil your subscription and/or for so long as we have your permission to keep it. In any event, we will conduct an [annual] review to ascertain whether we need to keep your personal data. We offer withdrawal of consent and deletion of your data at any time upon your request.
USE OF ‘COOKIES’
We only use anonymous cookies, which means that our cookies are not collecting any information that would allow you to be identified personally. We collect data about your browsing behaviour/patterns to enable us to improve our website and provide you with more content that could be of interest to you.
If you’d rather that our site and others didn’t enable cookies, you can disable them. There are a number of ways that you can do this, however we’d suggest consulting the Help section of your browser or taking a look at the About Cookies website which offers guidance on most browsers.
LINKS TO OTHER WEBSITES AND THEIR PRIVACY STATEMENTS
When you click on links from our website they may redirect you away from sportlocker.com We are not responsible for the privacy practices of other sites and would encourage you to read their privacy statements.
16 OR UNDER AND PARENTAL GUIDANCE
If you are aged 16 or under, please get your parent/guardian’s permission before sharing any personal data or information with SportLocker
YOUR RIGHTS
Under the GDPR, you have the right to:
Request access to, deletion of or correction of, your personal data held by us at no cost to you;
Request that your personal data be transferred to another person (data portability);
Be informed of what data processing is taking place;
Restrict processing;
To object to processing of your personal data; and
Complain to a supervisory authority.
You also have rights with respect to automated decision-making and profiling as set out below.
To enforce any of the foregoing rights or if you have any other questions about our site or this Privacy Policy, please contact us at support@sportlocker.com
AUTOMATED DECISION-MAKING AND PROFILING
The right described above does not apply in the following circumstances:
The decision is necessary for the entry into, or performance of, a contract between you and us;
The decision is authorised by law; or
You have given your explicit consent.
Where we use your personal data for profiling purposes, the following shall apply:
Clear information explaining the profiling will be provided, including its significance and the likely consequences;
Appropriate mathematical or statistical procedures will be used;
Technical and organisational measures necessary to minimise the risk of errors and to enable such errors to be easily corrected shall be implemented; and
All personal data processed for profiling purposes shall be secured in order to prevent discriminatory effects arising out of profiling.
CHANGES AND REVIEW OF THIS POLICY
We reserve the right to modify it at any time so would encourage you to regularly review it. Changes and clarifications will take immediate effect upon their posting to the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it and/or disclose it and your choices.
QUESTIONS AND CONTACTING